Shipments

CSC will put forth our best effort to ship all orders received by the 2:00 pm EST cut off time on the same business day. Although we reserve the right to ship orders up to 1 week after receipt, generally, most orders ship the same or following business day. Orders placed on Fridays may ship the next business day which is generally Monday of the following week. In addition, Next Day orders placed on Fridays will be received the following business day. Saturday deliveries are only offered to certain locations per carrier so contact us directly if required.
Subject to limitations, CSC offers free ground shipping for orders of $49 or more being delivered to the continental U.S. Payment for all shipping costs of orders that do not qualify for free shipping must be made at the time of order. Oversized and/or overweight packages may require the payment of additional shipping fees.

Pallet Shipments

Shipments requiring palletization will be subject to additional handling times. Shipping costs for orders requiring palletization will be quoted per order and may be invoiced separately from order. Palletized shipments can not be delivered to residential locations. Contact us directly to properly arrange shipping when placing these orders or include the following information in the comments of your order. Do you have a forklift, dock or require a liftgate? Include your hours of operation. Any special instructions, access codes, etc. Whether this is a standard commercial location or note if it is a farm, airport, construction site or Government facility. Palletized shipments will be shipped using CSC’s carrier of choice and generally take between 2-8 business days transit time.

International Shipments

CSC requires a minimum order of $1000 for shipments to international locations. Shipments to international locations may require additional shipping costs, fees, duties and/or taxes. All international orders are Non Cancellable, Non Returnable and Non Refundable. Contact us directly to place an order to an international location.

Other Information

CSC is not accountable or liable for delays in delivery or shipment caused by circumstances beyond our reasonable control. In no event shall CSC be liable for any damages or losses
arising from any delay in shipment or delivery.
Should a package be refused or returned due to an incorrect shipping address provided, the customer will be responsible for all resulting costs of the shipment and any applicable
reshipment.
Shipping methods are estimates of delivery and are not guaranteed unless otherwise stated.
Product availability is subject to prior sales, and in rare cases may become temporarily
unavailable although displayed as in stock. Rest assured, any order discrepancies or delays will be addressed efficiently and accordingly.

Returns, Refunds and Cancellations

Returns

Normally stocked items may be returned within 30 days of shipment and are subject to a 30% restocking fee. All returned items must be returned in the same condition as received. All returns require pre-approval and must be issued a RMA number. Special order items are Non Cancellable and Non Returnable. We highly recommend shipping returns valued at $100 or more with insurance and signature tracking. In no event shall CSC be liable for any damaged or lost returns. Damaged or lost returns will not be due a refund or credit. Return shipping and associated costs are the responsibility of the buyer.

Refunds

Returned orders will be promptly processed within 3 business days of receipt. Refunds will be processed after inspection and within the 3 business days. Issuance of refunds may take longer depending on the issuing card provider or bank. Generally, you will receive your refund within 3-10 business days of item receipt.

Cancellations

Cancellations must be pre-approved and made prior to order shipment. Once the order has shipped it will not be eligible for cancellation but will be considered returnable. Special order items are Non Cancellable and Non Returnable.